Frequently Asked Questions - Ornexal
In what format are the Ornexal files provided?
All models are provided in STL format, ready for 3D printing. Some packs may also include OBJ or FBX files, as mentioned in each product description.
Are the models ready to print, or do they require adjustments?
All Ornexal models are print-tested and optimized for direct 3D printing. Just adjust your printer settings (like layer height or infill) for the best result.
How can I download the files after purchase?
Once your payment is completed, a download link will be activated instantly, and you can also access your files anytime through your account dashboard.
Do the files include a commercial use license?
Yes. All Ornexal products include a commercial license, allowing you to use the models in your personal or commercial projects.
Are the models editable?
Yes, all files are fully editable. You can open and modify them using software like Blender, ZBrush, or any compatible 3D modeling tool.
How do I know if a model fits my printer?
Each product description includes the dimensions and scale of the model. You can resize it easily using your slicing software to fit your printer’s build volume.
What should I do if I have issues opening a file?
If you encounter any issue while opening or loading a file, please contact Ornexal Support, and we’ll provide you with a fixed version as soon as possible.
Will I receive updates after purchase?
Yes. Whenever an update or improvement is released for your purchased model, it will be available for free in your account.
Can I request a refund?
Since our products are digital files, refunds are only issued in special cases such as file corruption or download errors.
Can I request a custom 3D model?
Yes, Ornexal accepts custom modeling requests. Simply send your idea or references through our contact form or via email, and our team will review it.
Are the models textured?
Some models include textures or PBR materials, as stated in the product description. However, most models are non-textured and optimized for printing.
How fast are the downloads?
All files are hosted on high-speed servers, so depending on your internet connection, downloads usually complete within a few seconds to a few minutes.
Does Ornexal offer studio or team licenses?
Yes. We provide special studio and team plans with extended rights and discounted pricing for professional use.
Are the files password-protected or limited in use?
No. Our files have no password protection or installation limits. Just make sure to download them from the official Ornexal website to ensure authenticity.
How can I contact Ornexal support?
You can reach our team anytime via the contact form on our website or directly at
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